European Transport and Mobility Forum

The involvement of citizens in data collection for mobility planning and co-creation of solutions


(Rebecca Hueting) #1

The involvement of citizens in data collection for mobility planning and co-creation of solutions.

European Transport and Mobility Forum Mobility4EU

Oct 19, 2019 · 2 min read

by Xavier Sanyer Matias, Head of the Mobility Service, ATM Barcelona (Barcelona Metropolitan Transport Authority)

Mobility planning requires a large amount of data, from a broad scale to almost personal level of characteristics influencing travelling behaviour. Traditional tools, such as surveys, are very costly and still lack the individual point of view- From these set of data it would be clear that some strategies are suitable for some users while irrelevant for others.

However, citizens have this level of knowledge. Actually, they are the ones who create those mobility patterns that planners try to understand through surveys. Why not getting this information directly from them?

First, the approach of Barcelona Metropolitan Transport Authority (ATM)towards the use of information gathered from citizens has been presented. The so called Smart Surveys will soon allow to get data from users through an App connected to software. The connection makes the system able to recognize mobility patterns. Relevant data such as the distance travelled and the mode of transport used will be collected. Also, further developments of the system are expected to allow questions to users, such as their perception on mobility issues and other qualitative data.

Secondly, the Participative Geographical Information System (GIS) Map Tool has been introduced. This tool consists of a map linked to GIS software. The main objective is that citizens can report problems or add comments or “observations” such as dangerous points or overlooked needs. The GIS Map will link each comment to a specific geographical point.Finally, the presentation will include the development of the so called T-Mobilitat, which will be implemented soon. This new ticketing system based on a personal card, will allow tracking trips from the starting to final point including any modal transfer made in between. Nowadays, similar level of detail is only possible through surveys.

In further development, this card will include a digital tool that will display real time information within the transport system, very similar to Waze app, allowing passengers to report disruptions such as technical problems in stations.

The aim of ATM, as major stakeholder in transport planning and management in the area of Barcelona, is to explore the viability of replacing traditional surveys by tracking people’s mobility patterns as these projects will provide a great amount of updated data from first quality sources: the citizens.

The GIS Map participatory tool


These issues were discussed during the afternoon session of the final event of the Mobility4EU project ‘TUCTE 18 — Enabling seamless and sustainable mobility for all”.

If you want to know more about the project, watch the video and visit our website at